The Hopper app is a handy tool for booking flights at great prices, but there have been some concerns with the services that the Hopper app promises to deliver, and it has led people to wonder if the Hopper app is legit?
There are mixed reviews of this app and the services it promises to offer, so while some are very quick to praise it, some have said all sorts of things about how bad the app is.
This article explores the topic and provides our thoughts on if the Hopper app is legit.
Is the Hopper App Legit?
Yes, the Hopper app is legit. It is on Trust pilot with a rating of 3.7 stars out of 5. However, the app has both its pros and cons. The Hopper app is an excellent tool to help find airlines with cheap plane tickets, and overall, if you’re looking to travel on a budget. However, if you’re using the app to book flights directly, there are issues like hidden fees, low response time, and a refund policy that is tricky at their best.
Is the Hopper App Legit for Flights?
Yes, the Hopper app is legit for checking flight tickets, but we do not recommend booking tickets directly through the app. If anything goes wrong, it would be hard to reach a customer service agent to rectify the issue.
Here are some pros and cons of booking a flight ticket on the Hopper app:
Pros
- Budget-friendly ticket prices.
- You can look up several flights and hotels in the countries you’re heading to
- It is a phone app that makes it easy for you to monitor which airlines have cheap tickets in that time frame.
- You can set up notifications to know when flight prices drop.
- It works out better when used as a guide to book airline tickets directly.
Cons
- Unreliable customer service.
- You have to deal with hidden fees when you book directly through them.
- The price freeze policy is not working as it should
- It is tough to cancel flight tickets booked through the app.
- It has a refund policy that doesn’t refund actual money, but Carrot Cash, the Hopper app currency, can only be used for special deals.
Is the Hopper App Legit for Hotels?
Yes, the Hopper app is legit for hotels and can be used to find affordable hotel rates. However, like the case for booking flights, its better you book at the hotel directly than to do so on the Hopper app.
The self-confirmation prevents the possibility of dealing with hidden fees or a hotel room that is not up to the standards you want. The reviews regarding booking a hotel room through the hopper app have been mixed, with some rating the service as excellent while others rated it as terrible. So, taking this precaution can make your travel experience more accessible.
Is the Hopper App Legit for Car Rental?
Yes, the hopper app is legit for car rental. It offers nearby services where you can pick a car up for rent. The procedure is similar to the usual services, i.e., the flight and hotel reservations.
The Hopper app provides results that correspond to the car you searched. After that, you can reserve it in the app or go to the car rental directly.
Who Owns Hopper App?
Hopper app is owned by both Frederick Lalonde and Joost Ouwerkerk. However, Frederick Lalonde is the CEO of the company. Before moving to Hopper, he worked in Expedia under New trade Technologies, co-founded in 2002.
Is the Hopper App Accurate?
Yes, Hopper App is accurate 95% of the time. It helps predict when you can buy cheap flight tickets or make budget-friendly hotel reservations. Although, like all apps, there have been some glitches and errors. To improve its accuracy, we recommend using it alongside similar apps.
What Other Apps Can You Use Alongside the Hopper App?
Even though the Hopper app boasts a high accuracy rate using historical data and AI to predict and give information on what airlines or hotels have reduced fees.
In some cases, the notifications are not entirely accurate, so it is better to use the Hopper app alongside other recommended ones to make a more informed decision. Here are a few to look out for:
- Google flights
- Kayak
- Sky scanner
- Skip lagged
Read also: Can you negotiate on Airbnb?
Is the Hopper App Free?
Yes, the Hopper app is free to download and use. You can get it at the Google play store for android and the iOS store for iPhone.
But if you want to make bookings through the app, you’ll have to pay a fee to reserve Airline tickets, hotel tickets, or car rental services.
There’s also an option for price freeze, which keeps the price for you at a stated amount if you pay a deposit.
Conclusion
Finally, if you’re still wondering if the Hopper app is legit, the answer is YES. Unfortunately, the app suffered a direct hit during the pandemic due to an unprecedented increase in the cancellation of flights and poor customer service.
This period also made the whole situation difficult for customers who booked flights and hotel tickets using the Hopper app.
Their CEO and Co-founder revealed in an interview with TechCrunch that they’re working on resolving this conflict and clearing the backlog of complaints.
While this is a welcome development, we recommend only using the Hopper app to get the best prices for flight, hotel, and car rental services and not book directly through them until they resolve these issues.
