The first time we got the En Route to DHL eCommerce Distribution Center shipping status from DHL was when we were tracking a parcel that became stuck at some point in transit for 10 days, and we just weren’t sure what the situation of the parcel was. We later discovered that the En Route to DHL eCommerce Distribution Center notification was pretty common, and I thought that it would be a great idea to share tips with you guys on what to do if you ever face this issue, and what to expect when you get this notification.
What does En Route to DHL eCommerce Distribution Center mean?
The En Route to DHL eCommerce Distribution Center means that 1. The package isn’t yet picked up by DHL eCommerce and 2. The package has been picked up with other ones but hasn’t been scanned. This basically means that the item is probably En Route to DHL eCommerce Distribution Center, but DHL isn’t yet aware of the individual parcel and has not assigned it a tracking number. Let’s dive into each of these possibilities so we see what options we have when we see the En Route to DHL eCommerce Distribution Center shipping status.
The package isn’t yet picked up by DGL eCommerce
If your parcel is being shipped by DHL eCommerce, the company you’re buying from, say Newegg, eBay, or Amazon, or the fulfillment service that they use have labeled the parcel and have put it in a DHL trailer after palletizing it.
The company or the fulfillment center in question now has to wait for DHL eCommerce to pick the parcel, in this period, and the short period after DHL picks it up, you will be seeing the En Route to DHL eCommerce Distribution Center as the default status on your parcels. We should mention that the length of time that you will be seeing this status varies by customer, the destination of the parcel, and sometimes how soon DHL gets to it.
On what you can do when you see the status that your parcel is En Route to DHL eCommerce Distribution Center, we recommend giving it some days. After the 11th day in our case, we saw the status disappear, some have seen it disappear in a day or two or even 5 days. If it takes longer than 5 days, we recommend getting in touch with the company you placed the order with, or the merchant.
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DHL has the package but it hasn’t been scanned
Even after DHL picks up the palletized parcel from the fulfillment center, you might continue to see the En Route to DHL eCommerce Distribution Center for a few more hours, and in some cases, days. Since DHL picked up a bunch of parcels, they will have to scan each one into their system and arrange these according to their destinations.
After the packages have been scanned into their system, you should now see your parcel moved to a post office that is closer to your ZIP code, from where they will deliver it themselves or hand it over to a third party for the remaining 1 percent of the delivery mile.
Read also: What Does Departure Origin DHL Ecommerce Facility Mean?
On what you should do, we recommend getting in touch with the merchant still and hopefully get them to send you the tracking details. You will now contact DHL, referencing the tracking details, and inquire where in the journey your package is. But as a rule of thumb, the En Route to DHL eCommerce Distribution Center status means that either DHL hasn’t picked up your item from the merchant or they have picked it up, they have a manifest that the item is part of the bunch that they are moving, but haven’t yet scanned it into their system, or confirmed that they have it. You just need to be patient and give it a few days. The lesser the workload on both your merchant and DHL’s end, the faster you can expect the status to disappear.
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